Terms and Conditions

Our full terms and conditions of business are available by request. However in brief.

Use of our website

Our website is provided for the use of customers and those potential customers searching for vehicle repair parts and accessories.

Our website lists most of the item available from Auto Crash Parts however there maybe items not listed that are available and we advise customers call for information if parts cannot be located.

Items on our website are listed with as much information relating to their application and suitability as possible. We advise all customers in doubt to call our sales help line to confirm any details prior to ordering.

Our website "www.autocrashparts.co.uk" is owned and maintained by Auto Crash Parts Ltd.

Content of our website including the "catalogue" comprising pictures, descriptions and pricing is the sole Intellectual Property and (C) Copyright of Auto Crash Parts Ltd.

Cookies and Your privacy

While you are using our website we will place a small piece of code (called a 'cookie') on your computer.

A cookie is used to maintain a record enabling us to identify you as a visitor to our site.

Please read our full Privacy & Cookie policy for further information

A cookie allows us to

  • maintain your shopping cart
  • maintain login/logout information for registered users
  • report visitor information to our site

A cookie does not allow us to;

  • Obtain or share any private information about you or with others,
  • Track personal information,

Cookies we use include the following services;

  • Shipping Cart Control - Enables you to add items to a shopping cart online,
  • Login - Enables you to login and remain logged in to our site,
  • Google Analytics - Allows us to monitor and report visitor numbers and trends to our site.

Not all of these cookies will be applicable to all users.

Cookie Opt Out

You have the option to deny us using cookies during your visit to our site. In this instance you will be unable to purchase items or complete an online payment to us.

Information you provide to us

You may complete your details online including address, post code and email address. This information is used purely in connection with your transaction and interest in Auto Crash Parts. The information provided is not shared with other third parties unless expressely required to fulfill our obligations to you, examples of this maybe Credit Card Authorisations and Shipping Providers.

Credit Card Transations

We accept payment by credit card for online orders. All payments are processed by our authorised payment provider, Cardsave.

When completing a Credit Card payment you will be directed to the Card Save secure payment site to complete your payment details and authorise payment to Auto Crash Parts.

No Credit Card payment information is processed directly on the Auto Crash Parts website and no credit card information is recorded on our website.

Your Credit Payments are secured via our payment processing agent.

Placing and Shipping Orders

Orders are accepted online and will be despatched where a suitable cleared payment instruction has been received from our Credit Card processing agent (Card Save).

Orders maybe placed for collection from our Manchester trade counter. However you should await confirmation of the order and it's acceptance prior to visiting the trade counter to avoid any complications at the trade counter. Auto Crash Parts cannot be held responsible for orders placed that are not yet available for collection.

All items are shipped from our Manchester warehouse either by national courier or using our own delivery services. Customers ordering multiple items are advised to obtain a custom shipping quotation; available at the website checkout, prior to placing orders.

Multiple shipments and shipments containing large items such as bonnets and panels may require specialist handling and we advise contacting us prior to placing orders for these items.